Effective Date: 9/27/2024
East Coast Family Medicine (“we,” “our,” or “us”) is committed to protecting the privacy of our patients, visitors, and website users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eastcoastfamilymedicine.com.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and any other details you voluntarily provide through forms or contact inquiries.
- Health Information: Information related to your medical history, condition, or treatment, as provided through our online appointment booking or patient portals.
- Usage Data: Automatically collected data such as IP address, browser type, access times, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage your healthcare services.
- Improve our website functionality and user experience.
- Respond to your inquiries and provide customer support.
- Send promotional and informational communications, if you have opted in.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Healthcare Providers: To ensure coordinated care and effective treatment.
- Service Providers: Such as IT service providers who help us maintain our website.
- Legal and Regulatory Authorities: When required by law or to protect your safety and the safety of others.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to use industry-standard security measures, no method of data transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand user behavior and improve our services. You can control cookie preferences through your browser settings.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.
7. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal data.
- Correction or deletion of your data.
- Restricting or objecting to the processing of your information.
To exercise your rights, please contact us using the information provided below.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
East Coast Family Medicine
268 Northumberland Hwy, Callao, VA 22435
Phone: (804) 246-4942
Email: info@eastcoastfamilymedicine.com